1. Are you trading company or manufacturer?
We are a professional manufacturer of custom aluminum box and aluminum camping gear from 2001, since 2015, expanded our business to trade of other camping gear and outdoor equipment.
2. Can you provide us the drawing ?
Yes, our team will provide specific drawings as your requirement, It's best you can provide us your drawing, if you don't have drawing just send us the sample or dimension and requirements then we will make recommendation for you.
3. Can you customize new design for us?
Yes we have our own R&D team to develop new designs.
4. Do you support the brand OEM?
Yes, all you need to do is send us your brand logo design.
5. Can I get one sample? Should I pay for it?
Sample is free. You only have to bear the shipping cost. Sample cost would be refunded as soon as you place the official order.
6. What is the delivery time?
2-7 days for sample and 20-45 days for mass production.
7. How to inspect the product during production?
we have 100% mass products inspected before delivery. We have QC department to follow raw material and finished inspection. Special inspection intrument in the lab to do necessary test. 3rd party inspection report to be done.
8, How do you pack the products?
Usually we have a poly or bubble bag for each product and then in a inner box, finally in a carton. Or we can packing according to your requirements
9. What about the transportation?
By sea or by air, and express like DHL/UPS/FEDEX/TNT/ETC
10. What is your terms of delivery?
We accept FOB, CIF, etc. You can choose the one which is the most convenient or cost effective for you.
11. What is the payment terms?
TT, L/C, Paypal, etc.